Terms of service

Terms of Service

Last Updated: October 2026

Welcome to UNFAIR.

These Terms of Service govern your access to and use of beunfair.in, including the purchase of products offered by UNFAIR.

By accessing our website or placing an order, you agree to these Terms of Service. If you do not agree with these Terms, please do not use our website.

1. About UNFAIR

UNFAIR is a beauty and personal-care brand operated by Sevance India Private Limited.

Our products are designed to provide cosmetic and personal-care benefits and are intended to be used according to the directions provided with each product.

2. Use of Our Website

You agree to use our website only for lawful purposes.

You must not:

  • Use the website for fraudulent or unlawful activities.

  • Attempt to gain unauthorised access to our website or systems.

  • Interfere with the security or operation of the website.

  • Submit false, misleading or fraudulent information.

  • Abuse promotional offers, discounts, loyalty or referral programmes.

  • Copy, reproduce or commercially exploit our content without permission.

  • Use automated systems to scrape, extract or reproduce website content without our written permission.

  • Place orders with the intention of committing payment, return or delivery fraud.

We reserve the right to restrict or terminate access where we reasonably believe the website is being misused.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, ingredients, pricing, benefits and other information displayed on our website are accurate and current.

However:

  • Product colours may appear slightly different depending on your screen.

  • Packaging may change from time to time.

  • Product specifications may be updated.

  • Images may be for illustrative purposes where indicated.

The product packaging and label supplied with your order should be treated as the most current source of product-specific usage instructions, ingredients and warnings.

4. Cosmetic Results

UNFAIR products are cosmetic and personal-care products.

Individual results may vary depending on factors including skin type, hair type, lifestyle, environment, frequency of use and individual physiology.

Unless specifically stated and legally permitted, our products are not intended to diagnose, treat, cure or prevent any disease or medical condition.

Statements about product benefits should not be interpreted as a guarantee that every customer will achieve a particular result.

5. Product Usage

Customers are responsible for reading the product label, directions and warnings before use.

Use products only as directed.

If you experience significant irritation, discomfort or an adverse reaction, discontinue use and seek appropriate professional advice where necessary.

Customers with known allergies, sensitivities or medical conditions should consult an appropriate healthcare professional before using a product.

6. Orders

When you place an order on our website, you are making an offer to purchase the selected products.

An order confirmation confirms that we have received your order request. It does not necessarily constitute acceptance of the order.

We reserve the right to accept, decline, cancel or limit an order where reasonably necessary, including in cases of:

  • Product unavailability.

  • Incorrect pricing or product information.

  • Suspected fraud or payment abuse.

  • Promotional misuse.

  • Incorrect customer information.

  • Repeated failed deliveries.

  • Unauthorised resale or commercial activity.

  • Technical errors.

  • Legal or regulatory requirements.

If a prepaid order is cancelled by UNFAIR, the applicable amount paid for the cancelled order will be refunded.

7. Pricing and Taxes

All prices are displayed in Indian Rupees (INR) unless otherwise stated.

Applicable taxes and charges will be displayed during checkout where applicable.

UNFAIR reserves the right to modify product prices, offers and promotions at any time.

Any price change will not affect an order already accepted by UNFAIR, except where a clear pricing or technical error has occurred.

8. Promotional Offers

Promotional codes, discounts, rewards, referral benefits and other offers may have separate conditions, including:

  • Validity periods

  • Minimum order values

  • Product exclusions

  • Usage limits

  • Customer eligibility requirements

Unless expressly stated otherwise, promotional offers cannot be combined.

UNFAIR reserves the right to cancel or withdraw a promotional benefit where it has been obtained through fraud, misuse, technical error or violation of the applicable offer terms.

9. Payments

Payments may be processed through third-party payment providers.

You confirm that the payment information provided by you is accurate and that you are authorised to use the selected payment method.

UNFAIR may cancel an order where a transaction is suspected to be fraudulent, unauthorised or otherwise irregular.

10. Shipping and Delivery

Orders are processed and delivered according to our Shipping Policy.

Delivery timelines are estimates and may be affected by courier delays, weather, public holidays, regulatory restrictions, logistical disruptions or other circumstances outside our reasonable control.

Customers are responsible for providing accurate shipping and contact information.

11. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Submitting a return or refund request does not automatically make the request eligible for a refund, replacement or return.

UNFAIR will review each request individually.

Nothing in these Terms is intended to restrict consumer rights that cannot legally be excluded under applicable law.

12. Customer Reviews and Content

If you voluntarily submit reviews, photographs, videos, testimonials or other content to UNFAIR, you confirm that:

  • The content is truthful to the best of your knowledge.

  • You have the necessary rights to submit the content.

  • The content does not infringe the rights of another person.

  • The content does not contain unlawful, defamatory or misleading material.

By submitting content to UNFAIR, you grant us a non-exclusive, worldwide, royalty-free licence to use, reproduce, adapt, publish and display that content for legitimate business, marketing and promotional purposes, subject to applicable law.

13. Intellectual Property

All intellectual property appearing on beunfair.in, including:

  • UNFAIR name and trademarks

  • Logos

  • Product names

  • Product designs

  • Packaging designs

  • Photographs

  • Videos

  • Graphics

  • Website design

  • Written content

  • Brand copy

  • Illustrations

is owned by or licensed to Sevance India Private Limited unless otherwise stated.

You may not reproduce, modify, distribute, publish, sell or commercially exploit our intellectual property without prior written permission.

14. Third-Party Services

Our website may use or integrate third-party services including payment providers, logistics partners, analytics providers, marketing platforms, loyalty and referral platforms, hosting providers and other technology services.

Your use of certain third-party services may also be subject to their respective terms and policies.

UNFAIR is not responsible for the independent terms, availability or privacy practices of third-party services.

15. Links to Third-Party Websites

Our website may contain links to third-party websites or services.

These links are provided for convenience.

UNFAIR does not control and is not responsible for the content, availability, security, accuracy or privacy practices of third-party websites.

16. Fraud and Abuse

UNFAIR takes fraudulent activity seriously.

We may investigate, restrict, cancel or refuse transactions where we reasonably suspect:

  • Payment fraud

  • Fake orders

  • Promotional abuse

  • Referral abuse

  • Loyalty-programme abuse

  • Return or refund fraud

  • False claims

  • Multiple-account abuse

  • Unauthorised resale

  • Other misuse of our services

Where permitted by law, we may restrict future transactions or access to promotional benefits associated with fraudulent or abusive activity.

17. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the website and its content are provided on an "as available" basis.

We do not guarantee that:

  • The website will always be available or uninterrupted.

  • The website will always be error-free.

  • Every product will always be available.

  • Website information will always be completely free from typographical or technical errors.

Nothing in these Terms excludes any warranty or consumer protection that cannot legally be excluded.

18. Limitation of Liability

To the maximum extent permitted by applicable law, UNFAIR shall not be liable for indirect, incidental, special or consequential losses arising from the use of the website or products.

Our liability, where legally permissible, shall be limited to the amount paid by the customer for the relevant product or order giving rise to the claim.

Nothing in these Terms limits liability that cannot legally be limited or excluded under applicable law.

19. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless UNFAIR, Sevance India Private Limited and their respective directors, employees and representatives from claims, losses, liabilities or expenses arising from:

  • Your unlawful use of the website.

  • Your violation of these Terms.

  • Fraudulent or abusive activity.

  • Your infringement of third-party rights.

  • Content submitted by you that violates applicable law or third-party rights.

20. Suspension or Termination

UNFAIR may suspend or restrict access to the website or certain services where reasonably necessary, including in cases of fraud, abuse, unlawful activity or violation of these Terms.

Termination or restriction will not affect rights or obligations that accrued before termination.

21. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable consumer protection laws and mandatory jurisdictional requirements, disputes shall be subject to the jurisdiction of the courts having appropriate jurisdiction over the registered office of Sevance India Private Limited.

22. Changes to These Terms

UNFAIR may update these Terms from time to time to reflect changes in our business, products, services or applicable law.

The updated version will be published on this page with a revised Last Updated date.

Your continued use of the website after the updated Terms are published constitutes acceptance of the updated Terms to the extent permitted by applicable law.

23. Contact Us

For questions regarding these Terms of Service, please contact:

UNFAIR
Sevance India Private Limited

Email: Support@beunfair.in
Website: beunfair.in

UNFAIR
Beauty for an unfair visual advantage.