Shipping policy

Shipping Policy

Last Updated: October 2026

At UNFAIR, we work to get your order to you safely and as quickly as possible.

This Shipping Policy explains how we process, dispatch and deliver orders placed through beunfair.in.

1. Order Processing

Orders are generally processed within 1–2 business days after successful payment confirmation.

Orders placed on Sundays or public holidays will generally be processed on the next business day.

During product launches, promotional campaigns, high-order periods or unforeseen circumstances, processing may take longer.

2. Delivery Timeline

Once your order has been dispatched, delivery generally takes 3–7 business days, depending on your location and courier serviceability.

Delivery timelines are estimated and not guaranteed.

Certain locations, remote areas, difficult-to-service pin codes or unforeseen logistics situations may require additional time.

Delivery may also be affected by circumstances beyond our reasonable control, including:

  • Severe weather

  • Natural disasters

  • Public holidays

  • Strikes

  • Transportation disruptions

  • Regulatory restrictions

  • Courier or logistics disruptions

  • Other force majeure events

3. Shipping Charges

Any applicable shipping charges will be displayed at checkout before you complete your purchase.

UNFAIR may offer free shipping on selected products, order values or promotional campaigns. Such offers may be subject to specific terms.

4. Order Tracking

Once your order has been dispatched, tracking information may be shared with you through email, SMS, WhatsApp or other available communication channels.

Tracking information is provided by our logistics partner and may take some time to become active or update.

5. Delivery Attempts

Our logistics partners may make multiple delivery attempts.

Please ensure that the shipping address, mobile number and other delivery information provided at checkout are accurate.

UNFAIR is not responsible for delivery failures resulting from incorrect or incomplete information provided by the customer.

6. Failed Delivery & Return to Origin

An order may be returned to UNFAIR if:

  • The delivery address is incorrect or incomplete.

  • The recipient is repeatedly unavailable.

  • Delivery is repeatedly unsuccessful.

  • The recipient refuses to accept the order.

  • The courier is unable to deliver the shipment for customer-attributable reasons.

If an order is returned to origin for such reasons, re-shipping may be subject to additional shipping charges.

Any refund, where applicable, may also be subject to applicable shipping and return-to-origin costs, in accordance with our Return & Refund Policy and applicable law.

7. Damaged Packages

If your package appears visibly damaged when delivered, please document the condition of the package before opening it wherever reasonably possible.

If the product inside is damaged, incorrect or otherwise has an issue, contact:

Support@beunfair.in

Please provide your order number along with photographs and, where available, an unboxing video.

The issue will be reviewed by the UNFAIR team before any replacement or refund is approved.

8. Missing or Incorrect Products

If an item is missing from your order or you receive an incorrect product, please contact us at:

Support@beunfair.in

We may request photographs, packaging details or other information required to verify the issue.

A replacement or refund will be provided only after the request has been reviewed and approved by UNFAIR, subject to applicable law.

9. Change of Address

If you need to change your shipping address, contact us at Support@beunfair.in as soon as possible.

Address changes can only be accommodated if the order has not yet been dispatched and the change is operationally possible.

Once an order has been dispatched, the shipping address generally cannot be changed.

10. International Shipping

UNFAIR currently ships only to serviceable locations within India, unless an international shipping option is specifically made available on the website.

11. Shipping & Customer Responsibility

Customers are responsible for providing accurate:

  • Full name

  • Mobile number

  • Email address

  • Shipping address

  • PIN code

UNFAIR will not be responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

12. Delivery Delays

While we work with our logistics partners to deliver orders within the estimated timeframe, delays can occasionally occur.

If your order is significantly delayed beyond the stated delivery schedule, please contact:

Support@beunfair.in

We will coordinate with the relevant logistics partner and work towards resolving the issue.

Nothing in this policy limits any consumer rights or remedies available under applicable Indian law.

13. Contact Us

For shipping-related questions or concerns:

UNFAIR
Email: Support@beunfair.in
Website: beunfair.in

Please include your order number when contacting us about an existing order.

UNFAIR
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